How can we help?

Contact support

Email learnlilmod@gmail.com or use the form below for support and general enquiries. Include the email linked to your Lilmod account if your question is about signing in, saved progress, or Pro access. We will use the reply email you provide to respond.

For a technical problem, tell us what you were trying to do, what happened, and which device and browser or app version you use. Include the exact error message if there is one. Never send your password, sign-in codes, or full payment details.

Quick help

• Cannot sign in? Use Forgot your password? on the sign-in screen. Check your junk folder for account emails.
• Missing progress? Connect to the internet and check that you are signed into the same account on each device. Guest progress is saved only on the device where you practise.
• Subscriptions: Open Profile → Settings → unsubscribe. Purchases through Apple or Google Play must be managed with the original store. Uninstalling Lilmod does not cancel a subscription.
• Delete your account: Follow the account-deletion instructions. If you cannot sign in, request help using this form; we may need to verify account ownership.
• Content corrections and suggestions: Use Feedback and include the word, lesson, or exercise you are referring to.

For information requests or privacy concerns, describe your request below. Read our privacy policy to learn how your information is handled. You can also find answers in our FAQ.